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Occupational Health Services and Employee Assistance Programmes

Contract ID: RM932

Start Date: 04/10/2012

End Date: 03/10/2016


This framework expired on 3 October 2016. We are currently developing a new agreement which is expected to be in place in spring 2017.



The Occupational Health Services (OH) and Employee Assistance Programmes (EAP) framework agreement has been established as a result of a programme of work commissioned by Permanent Secretaries to harmonise the provision of OH and EAP across the Civil Service. The objective of the programme is to ensure that the Civil Service procures and demonstrates value for money, high quality and consistency in the provision of OH and EAP arrangements for all Civil Servants, with the smallest number of suppliers needed to meet the requirement. Whilst the focus of the overall harmonisation project has been on central government departments and their agencies, the agreement is also open to the wider public sector. The agreement is made up of two lots, one each for OH and EAP.  The services are split into core services, which are common requirements across all users of the services, and non-core services, which are more specific to the end user.

The project was sponsored by DWP as the lead department. Input was received from 21 central government departments and a stakeholder group made up of HR and procurement representatives from ten departments. It is anticipated that the stakeholder group will remain in place over the lifetime of the framework agreement in order to facilitate the framework agreement contract management. This ongoing stakeholder engagement will facilitate the development of services through the framework agreement to support the overall project objective of gaining maximum benefit out of the provision of OH and EAP services from the point of view of increasing employee wellbeing and reducing the costs of sickness and absenteeism.

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Lot details

Lot Number Lot Name Lot Category Number of Suppliers Contract Expiry
All suppliers 4 - click here to view suppliers
1 Occupational Health Services Professional Services 2 - click here to view suppliers 03/10/2016
2 Employee Assistance Programmes Professional Services 4 - click here to view suppliers 03/10/2016

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Framework Manager Contact Details

Framework team

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