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Utilities Management Software, Metering & Ancillary Services

This framework will provide full end to end data management solutions for all Utilities (including electricity, gas, water, fuels, steam, heat & chilling). This will focus on the collection of the data from the meter, the visualisation and reporting of the data in a software platform and bureau services to drive additional value from the data. 

 

Proposed lotting structure - Updated 18/01/2017

(Please note this may be subject to change)

Reference

Name

Scope of Services

1

Half Hourly Electricity MOP Services

  • Purchase/Lease of Fiscal Meter
  • Installation of meters
  • Maintenance of meter
  • DA/DC services
  • Data transmission & communication
  • Visualisation Software

2

Electricity Metering Services

Metering services for Non Half Hourly Electricity, Import/Export and Generation meters:

  • Purchase/Lease of Fiscal Meter
  • Installation of meters
  • Maintenance of meter
  • Purchase/Lease of sub-meters
  • Sub-metering strategy
  • Data transmission & communication

3

Gas Metering Services

Metering services for Gas meters:

  • Purchase/Lease of Fiscal Meter
  • Installation of meters
  • Maintenance of meter
  • Purchase/Lease of sub-meters
  • Sub-metering strategy
  • Data transmission & communication

4

Water Metering Services

Metering services for Water and Wastewater meters

  • Purchase/Lease of sub-meters
  • Sub-metering strategy
  • Installation of meters
  • Maintenance of meters
  • Data transmission & communication

5

Fuels Metering Services

Metering services for Liquid and Solid fuels sub-meters

  • Purchase/Lease of sub-meters
  • Sub-metering strategy
  • Installation of meters
  • Maintenance of meters
  • Data transmission & communication including telemetry

6

Steam Metering Services

Metering services for steam generation sub-meters

  • Purchase/Lease of sub-meters
  • Sub-metering strategy
  • Installation of meters
  • Maintenance of meters
  • Data transmission & communication

7

Heat / Chill Metering Services

Metering services for heat / chill sub-meters

  • Purchase/Lease of sub-meters
  • Sub-metering strategy
  • Installation of meters
  • Maintenance of meters
  • Data transmission & communication

8

Utilities Management Software

Internal service solution including:

  • Access to core visualisation and reporting software
  • Access to additional support modules e.g.. Bill Validation, Tenant Billing, Compliance Reporting, Project Tracking and Budget Forecasting

9

Utilities Management Bureau Services

Outsourced bureau services solution including:

  • Bill Validation & query resolution
  • Tenant Billing
  • Budget Forecasting
  • Carbon / Compliance Reporting
  • Analytics and Reporting
  • Project Tracking including measurement and verification
  • Supplier Liaison 

 

Useful links 

We will update the important links below at each stage of the project, adding to this page as information is released.


Prior Information Notice (PIN) in OJEU

View PIN (updated 4 October 2016)

Contract Notice in OJEU

Contract notice has not yet been published

Download tender documents

Tender documents are not yet available

 
 

Timescales

Please note these may be subject to change as the procurement progresses:

 

Activity

Date

Pre-market engagement

July - December 2016

Drafting of procurement documentation

January - April 2017

Publication of OJEU notice

May 2017

Framework award

September 2017

 

Stakeholder engagement

Customers

If you would like to be informed on the progress of the project, please email utilitiesmanagement[at]crowncommercial.gov[dot]uk to be added to our mailing list.

We presented our updated strategy and findings to our dedicated customer stakeholder group on 2 December for feedback and comments.

We are looking for customers with expertise in creating their own contracts to assist the team in developing the Specification, Service Level Agreements and Key Performance Indicators for the agreement. If you would like to participate, please contact utilitiesmanagement[at]crowncommercial.gov[dot]uk

Suppliers

Initial engagement sessions were held on 4 and 7 October 2016 for all interested suppliers:

We also presented to interested stakeholders at the ESTA aM&T conference on the 23 February in the Ricoh Arena:

One to one sessions

During October - December 2016 the project team completed a Request for Information exercise with the market and conducted one to one meetings with approximately 30 suppliers.

If you would like to be included on the mailing list for future engagement opportunities, please contact the team

Terms and Conditions Development

We have been working to develop our frameworks terms in line with the best practice in the industry. This has involved:

  • Issuing our standards Terms and Conditions to the market to review and feedback to identify any 'show stoppers' which could prevent you from participating. Feedback will be shared with the market regarding the comments received in the near future.
  • Suppliers where invited to send their standard Terms and Conditions, commercial terms, specifications, KPI's and SLA's to the team to review to assist the team in drafting our tender documentation. This was hoped to align our documentation to best practice within the industry and avoid unnecessary conflicts where possible. The deadline for submission was Friday 27 January.

If you would like to participate or want any further information, please contact the team.