Utilities Management Software, Metering & Ancillary Services
This framework will provide full end to end data management solutions for all Utilities (including electricity, gas, water, fuels, steam, heat & chilling). This will focus on the collection of the data from the meter, the visualisation and reporting of the data in a software platform and bureau services to drive additional value from the data.
Proposed lotting structure - Updated 18/01/2017
(Please note this may be subject to change)
Scope of Services
Half Hourly Electricity MOP Services
Electricity Metering Services
Metering services for Non Half Hourly Electricity, Import/Export and Generation meters:
Gas Metering Services
Metering services for Gas meters:
Water Metering Services
Metering services for Water and Wastewater meters
Fuels Metering Services
Metering services for Liquid and Solid fuels sub-meters
Steam Metering Services
Metering services for steam generation sub-meters
Heat / Chill Metering Services
Metering services for heat / chill sub-meters
Utilities Management Software
Internal service solution including:
Utilities Management Bureau Services
Outsourced bureau services solution including:
We will update the important links below at each stage of the project, adding to this page as information is released.
Prior Information Notice (PIN) in OJEU
View PIN (updated 4 October 2016)
Contract Notice in OJEU
Contract notice has not yet been published
Download tender documents
Tender documents are not yet available
Please note these may be subject to change as the procurement progresses:
July - December 2016
Drafting of procurement documentation
January - April 2017
Publication of OJEU notice
If you would like to be informed on the progress of the project, please email utilitiesmanagement[at]crowncommercial.gov[dot]uk to be added to our mailing list.
We presented our updated strategy and findings to our dedicated customer stakeholder group on 2 December for feedback and comments.
We are looking for customers with expertise in creating their own contracts to assist the team in developing the Specification, Service Level Agreements and Key Performance Indicators for the agreement. If you would like to participate, please contact utilitiesmanagement[at]crowncommercial.gov[dot]uk
Initial engagement sessions were held on 4 and 7 October 2016 for all interested suppliers:
We also presented to interested stakeholders at the ESTA aM&T conference on the 23 February in the Ricoh Arena:
One to one sessions
During October - December 2016 the project team completed a Request for Information exercise with the market and conducted one to one meetings with approximately 30 suppliers.
If you would like to be included on the mailing list for future engagement opportunities, please contact the team
Terms and Conditions Development
We have been working to develop our frameworks terms in line with the best practice in the industry. This has involved:
- Issuing our standards Terms and Conditions to the market to review and feedback to identify any 'show stoppers' which could prevent you from participating. Feedback will be shared with the market regarding the comments received in the near future.
- Suppliers where invited to send their standard Terms and Conditions, commercial terms, specifications, KPI's and SLA's to the team to review to assist the team in drafting our tender documentation. This was hoped to align our documentation to best practice within the industry and avoid unnecessary conflicts where possible. The deadline for submission was Friday 27 January.
If you would like to participate or want any further information, please contact the team.