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Laundry and Linen Services

Contract ID: RM1031

Start Date: 19/11/2015

End Date: 18/11/2019


Synopsis: Laundry and linen services for general items, covering collection, wash, finish and return.


Full description: This agreement provides laundry and linen services, covering collection, wash, finish and return for a range of items from bedding and towels to bath mats and gloves. It replaces RM849 based on consultation with suppliers and customers, particularly NHS trusts and police forces.

For specialist laundry and linen services, including sterile packs and gowns, please refer to RM3772.



  • Compliant with CFPP0104 (Choice framework for local policy and procedures)
  • Compliant with industry standards (HTM 0104)

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  • You will need to run a further competition based on your specific requirements. Refer to the customer guidance for further details. See the attached documents
  • For initial enquiries and prices against the core items list (processing only) please email info[at][dot]uk indicating your preferred service and activity against each item, plus any enhancements required.

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  • The standard prices used in the call-off procedure are the maximum chargeable by the supplier but may be reduced through the further competition process.  
  • Maximum prices cannot be exceeded throughout the life of the agreement, but can be decreased in accordance with the call-off procedure.

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The agreement follows on from the successful operation of the previous Laundry and Linen agreement (RM849), which expired on 24 May 2015. It provides continued provision of a wide range of laundry and linen services and opportunity for savings to the health sector, wider public sector and central government.

The agreement was developed following consultation with the health community and supply market, with the assistance of a stakeholder group drawn from a range of NHS trusts and police forces.

This framework has been extended by 12 months to a new expiry date of 18/11/2018.

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Lot details

Lot Number Lot Name Lot Category Number of Suppliers Contract Expiry
1 Processing (collection, wash, finish and return) of linen items / linen hire items Property 11 - click here to view suppliers 18/11/2019

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Framework Manager Contact Details

FM team (previously Property Mailbox)

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