Customer support call 0345 410 2222
Supplier support call 0345 010 3503

G-Cloud 9

Contract ID: RM1557ix

Start Date: 22/05/2017

End Date: 30/09/2018


Extension ending early

G-Cloud 9 is closing 30 September 2018. Although G-Cloud 9 was extended to 21 May 2019, CCS decided to re-procure and G-Cloud 10 was launched 2 July 2018.

To avoid confusion among buyers and suppliers, G-Cloud 9 will be closed on 30 September 2018. This allows buyers who are part-way through the prescribed buying process to complete their current procurements.


GDPR compliant G-Cloud 9 suppliers

The G-Cloud 9 (G9) framework agreement and call-off contract are changing to comply with the new General Data Protection Regulation (GDPR).

All G-Cloud 9 live suppliers were contacted on 28th February 2018 and asked to review and accept the changes:

While the vast majority of G-Cloud 9 suppliers have now accepted the contract variation, there are some who still have not done so.

These suppliers are listed in the Documents section. Please note that the Microsoft in the list of those suppliers who have not signed the GDPR contract variation is Microsoft Corporation USA, whereas Microsoft Limited (ireland) have signed.


What can this agreement offer?

G Cloud 9 is a Framework Agreement of 12 months’ duration, however the duration may be extended for any period up to a maximum of twelve months from the expiry of the initial term.

The Framework Agreement is for use by UK Public Sector bodies which allows them to choose and purchase cloud computing services covering infrastructure, platform, software and specialist cloud services. The framework is for commodity based, pay-as-you go cloud services across three lots:

Lot 1: Cloud Hosting (IaaS) and (PaaS)

These must be cloud platform or infrastructure services that can help buyers do at least 1 of: deploy, manage and run software and provision and use processing, storage or networking resources

Lot 2: Cloud Software (SaaS)

These must be applications that are typically accessed over a public or private network e.g. the internet and hosted in the cloud

Lot 3: Cloud Support

These must help buyers set up and maintain their cloud software or hosting services

Any Call Off Contract placed will have a maximum initial duration of 24 months, with two extensions allowed, each of up to 12 months. Certain restrictions apply to central government contract extensions.


Interested in finding out more? 

Our technology framework teams host a series of webinars to help explain what, and how, you can buy technology and digital solutions through our agreements. See what we have coming up here: 


Get in touch

 Email: cloud_digital[at][dot]uk

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Our remit is to work with both departments and organisations across the whole of the public sector to ensure maximum value is extracted from every commercial relationship and improve the quality of service delivery. Our services include framework management and frequent re-procurements to ensure that the content and pricing is kept up to date.

In order to monitor the performance and capture the benefits of the G-Cloud framework(s), it is essential that customers complete the customer benefits record form every time that they enter into a call-off agreement. This form is located within the documents tab.

Thank you for your co-operation and assistance in completing this form and helping us capture the benefits.

Please note: we will not publish savings relating to specific procurements – it is purely to record and validate the benefits of using the G-Cloud framework agreement(s) in line with auditable savings for government and public sector organisations.

  • Access to over 19,000 services
  • Access to over 2,800 suppliers
  • Scalability and elastic services
  • Rapid deployment
  • Much reduced costs and total cost of ownership
  • No stranded investments
  • Access to innovation
  • Agility

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Please access the Digital Marketplace to find support. Further competitions are not permitted through the framework as the Digital Marketplace is designed to allow full visibility of service information and direct award.

Customers must follow the six-step buying process to carry out long-list and short-list searches but there is no facility for on-line purchases at this time. Please read the following documents to understand the buying process, from the initial search for a supplier to placing a call-off contract and completing the benefits form:

  • G9 Buyers guide
  • G9 Call-off contract
  • G9 Framework agreement
  • Evaluation Templates

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Replacements: Cash Releasing Savings

When customers are replacing  ‘in-house’ software, infrastructure and platforms with cloud based services, the whole cost of running these currently will be compared on a customer by customer basis against the new total costs. Savings will be shown by the reduction in licenses, support staff, equipment running and maintenance costs and capital outlay for infrastructure.

Demand Management Savings

In situations where the Cloud services being purchased are new (i.e the customer has not replaced an existing service provision with a cloud service) there is still an opportunity to claim demand management savings.

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The G-Cloud 9 framework agreement is the latest iteration of the framework which allows UK public sector bodies (central government departments, arm’s length bodies, non-departmental public bodies, NHS bodies and local authorities) access to Cloud Computing Services via a compliant procurement vehicle.

G-Cloud services, available via the Digital Marketplace, require frequent procurement refreshes to bring on new suppliers and services. New iterations of this framework are being considered at a varying frequency of 6-12 months, depending on the demand for and/or availability of new services as the IT Cloud market develops.

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Lot details

Lot Number Lot Name Lot Category Number of Suppliers Contract Expiry
All suppliers 1 - click here to view suppliers
1 Cloud Hosting Technology 1 - click here to view suppliers 30/09/2018
2 Cloud Software Technology 1 - click here to view suppliers 30/09/2018
3 Cloud Support Technology 1 - click here to view suppliers 30/09/2018

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Framework Manager Contact Details

Rob Macleod

0345 410 2222

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