Customer support call 0345 410 2222
Supplier support call 0345 010 3503

Media Monitoring and Evaluation and Related Services

Contract ID: RM3708

Start Date: 01/06/2015

End Date: 31/05/2019

Description

Synopsis: Monitor and analyse media coverage to evaluate communications activity and campaigns. Includes access to self-service tools to monitor and analyse social media.

 

Full description: This agreement provides access to agencies offering media monitoring services so buyers can monitor, analyse and evaluate print, broadcast, digital and social media coverage. It also provides access to self-service tools to monitor and analyse social media.

This framework is open to central government and organisations across the public sector. In most cases, you will need to undertake a further competition to appoint a supplier from the framework.

 

Benefits

  • Suppliers’ experience, expertise and commitment to quality are assessed at the time of the initial procurement
  • Alerts customers to emerging news stories based on keywords and topics
  • Cost effective and efficient means of monitoring and evaluating media coverage
  • T&Cs incorporate best practice.

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Access

Before using this agreement you should ensure that you receive internal approval. Customer guidance (see attached documents) on use of this agreement includes advice on best practice for contracting with suppliers.

In most cases, you will need to undertake a further competition to access the framework, but if you have a simple requirement valued at less than £20,000 per year you have the option to award a contract directly. Guidance for the direct award process is available in the documents section.

To run a further competition, you can use CCS’s eSourcing tool.

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Background

This agreement replaces the Central Office of Information Press Cuttings agreement (RM1726) which on expired 31 March 2015. It has an expanded scope to include various media platforms.

The procurement was undertaken with strong engagement from senior stakeholders and media monitoring experts across the key spending departments to deliver a more streamlined, up-to-date and compliant solution.

We continue to work in partnership with key spending departments to focus on managing relationships, performance management, benchmarking and data sharing to ensure that best deals are maintained.

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Lot details

Lot Number Lot Name Lot Category Number of Suppliers Contract Expiry
All suppliers 7 - click here to view suppliers
1 Media Monitoring and Evaluation and Related Services Communications 4 - click here to view suppliers 31/05/2019
2 Social Media Monitoring and Analysis Tool Communications 5 - click here to view suppliers 31/05/2019

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Framework Manager Contact Details

Bridget Santander

info@crowncommercial.gov.uk

0345 410 2222

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