Customer support call 0345 410 2222
Supplier support call 0345 010 3503

Public Sector Resourcing

Contract ID: RM3749

Start Date: 17/01/2018

End Date: 16/01/2024


Synopsis: Source contractors and temporary workers for all public sector organisations. Service provided through Alexander Mann Solutions.


Full description: Public Sector Resourcing (PSR) is a single lot framework through which public sector authorities can source all contingent workers, excluding clinical workers. 

The strategic partner, Alexander Mann Solutions, will provide a fully managed end-to-end service enabling hiring managers to access contingent workers (that is, contractors and temporary workers).



  • Support from Alexander Mann Solutions team, who can provide workforce planning services, on-boarding and vetting, and guide you through the recruitment process
  • Fixed rates to ensure simplified pricing
  • A managed service using SAP's Fieldglass Vendor Management System (VMS)
  • Detailed management information and real-time information for benchmarking against market rates
  • Key policy initiatives addressed such as agency worker regulations, off-payroll working in the public sector (IR35), transparency agenda, General Data Protection Regulations and automatic pensions enrolment
  • Dynamic and open agency supply chain
  • Direct hire via PSR database of candidates interested in working in the public sector, including previously hired candidates.

Back to the top


Customer on-boarding

You may initially engage with CCS or Alexander Mann Solutions (PSRContractingauthorities[at]alexmann[dot]com) to access Public Sector Resourcing. You can manage your on-boarding activity with Alexander Mann Solutions. CCS can provide support if required.

The following standard steps will ensure a smooth process:

  • Discuss your requirement with CCS and Alexander Mann Solutions
  • Agree realistic individual timescales for on-boarding
  • Develop and sign the call-off contract (see attached documents)
  • Agree and complete system integration of web portals where applicable.


Call-off contract

The call-off contract puts in place an enabling agreement with Alexander Mann Solutions under which you will be able to place all orders for staffing. Most of the agreement comprises pre-completed details of the standardised service and charging model. You will need to compete your specific operational needs.

  • The call-off contract comprises:
  • Order form
  • Terms & conditions


Contract schedules

Review the standard contract content to ensure a full understanding of the service and the charging model, before entering a call-off contract. Consider your specific commercial requirements, and your implementation and operational needs. You can then contact Alexander Mann Solutions to discuss your specific requirements and begin the process of completing the call-off contract. CCS will be happy to provide advice where necessary.


Order form

The order form captures essential details relating to your specific contract, providing a summary of the contract being put in place:

  • Customer and service provider contact points
  • Key personnel to be involved
  • Implementation plan
  • Whether Transfer of Undertakings Protection of Employment (TUPE) regulations apply
  • Specific customer responsibilities
  • Specific operational requirements


Sourcing workers

You should manage your temporary worker sourcing by:

  • Sending your requirements to PSR via the Fieldglass VMS, or contacting Alexander Mann Solutions directly
  • The recruiter will validate your requirement with you and advise on the optimum route to talent
  • Carrying out interviews
  • Communicating your selection decision to the PSR team and provide feedback on your selection/de-selection decisions
  • Alexander Mann Solutions will then vet and on-board the worker before they start.



The basic charging model for the service will be as specified in the call-off contract. Expenses for temporary workers will be governed by your individual policies.


Customer account management

You will be assigned a relationship manager by Alexander Mann Solutions. They will be responsible for developing a detailed understanding of your business and requirements, building relationships with key stakeholders, and providing advice and assistance to facilitate best use of the framework.

Back to the top


PSR incorporates a number of commercial benefits, including:

  • Managed Service Provider (MSP) fees: Savings calculated on reduction to current MSP fee (Year 1 and new customers only)
  • Pay Rate: Savings calculated as a result of introducing a competitive industry rate card
  • Source Mix: Utilising non-agency routes to talent will attract a lower sourcing fee to customers
  • Enforced Leave: Christmas / Easter / Other furloughs can be applied as and where required
  • Hourly Rates to Day Rates: Eliminate unnecessary overtime of certain worker categories by converting to a fixed day rate where applicable

Back to the top


Following the 2016 National Audit Office report on use of temporary workers, and subsequent Public Accounts Committee hearing, there is a clear spotlight on cost control and ensuring an effective workforce is planned for and in place for the public sector. This includes using skilled workers appropriately to supplement the public sector permanent workforce, as well as utilising innovative delivery methods.

The aims and objectives of Public Sector Resourcing include:

  • A simple, effective and streamlined customer-focused solution
  • A mechanism for the provision, attraction, management and retention of high quality workers
  • A range of routes to talent from traditional options to more innovative options
  • Full transparency of pricing, employment opportunities and end-to-end processes so that contracting authorities, the UK contingent labour market and workers have visibility of pricing and processes
  • Prompt turnaround of fulfilment and compliant on boarding
  • Value for money, transparency of spend and year-on-year savings
  • A clear understanding of the current and future public sector worker demand for all contracting authorities
  • Flexibility to meet the changing needs of contracting authorities and the UK contingent labour market
  • End-to-end management of the worker journey
  • Potential to increase spend from 40% to over 60% with small and medium-sized enterprises (SMEs)
  • A non-proprietary/agnostic technology solution to manage end-to-end requirements for all workers
  • Better access to a flexible workforce and untapped workers (i.e. people who are not currently in the UK contingent labour market and/or those who are not actively looking for work) and to embrace emerging, relevant industry practices
  • Implementing innovative, relevant industry practices and methods of delivery.

PSR was developed in conjunction with current Contingent Labour One and Non-Medical Non-Clinical customers and external professional bodies to ensure lessons were learned from previous agreements.

The new PSR model includes an annual Continuous Improvement Board which will combine changes in the marketplace, adopting new regulatory controls and removing inefficiencies through service improvement to ensure the model remains best in class.

Back to the top

Lot details

Lot Number Lot Name Lot Category Number of Suppliers Contract Expiry
1 Public Sector Resourcing Professional Services 1 - click here to view suppliers 16/01/2024

Back to the top

Framework Manager Contact Details

David Bolas

0345 410 2222

Back to the top