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Multifunctional Devices, Managed Print and Content Services and Records and Information Management

Contract ID: RM3781

Start Date: 26/10/2016

End Date: 25/10/2020



 Multifunctional devices for printing, scanning and copying, managed print and records management services.


Full description

This 7-lot agreement covers equipment and services for printing, scanning, copying and storage. It includes multifunctional devices (MFDs) and print-management software, plus managed print services, scanning services, workflow integration and consultancy. Our records information management services include digitisation and storage of physical records and the new specialist records management services (cataloguing, listing, appraisal and selection and sensitivity review) which supports government departments in reviewing and selecting records for transfer to places of deposit under the Public Records Act.



  • Managed print service based on output rather than devices
  • Hybrid mail and electronic document and records management systems (EDRMS)
  • Integrate paper documents into digital workflows
  • Consolidate devices and consumables
  • Scale solution to meet business needs
  • Guidance from suppliers to reduce printing
  • Manage existing equipment leases
  • Access to latest hardware and software, including energy-efficient devices
  • Security of devices and data.

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Buying is through direct award or further competition, depending on lot.

Direct award

Lot 1: you can buy direct from Canon's customer portal.

Direct award or further competition
See the attached documents. Lot 2: Read the guidance 'Why Lot 2?' which explains what information is required to run a further competition or make a direct award.

Further competition

Lot 3: Read Preparing for a lot 3 Further Competition.  

Lots 4, 5, 6 and 7: read the guidance attached. ‚Äč

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This framework has brought MFDs; print management and records information management services together under one agreement in response to the reduction in print volumes and increasing requirements to digitise. By combining the requirements customers will be able to move towards a full information management solution.

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Lot details

Lot Number Lot Name Lot Category Number of Suppliers Contract Expiry
All suppliers 22 - click here to view suppliers
1 Print Equipment and Entry Level Print Management Software Office 1 - click here to view suppliers 25/10/2020
2 Multifunctional Devices and Print Management Software and Services Office 9 - click here to view suppliers 25/10/2020
3 Managed Print and Content Managed Services Office 7 - click here to view suppliers 25/10/2020
4 Records Information Management Service Office 5 - click here to view suppliers 25/10/2020
5 Scanning Services Office 5 - click here to view suppliers 25/10/2020
6 Sensitivity Review Service Office 2 - click here to view suppliers 25/10/2020
7 Audit and Consultancy Services Office 3 - click here to view suppliers 25/10/2020

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Framework Manager Contact Details


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