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Managed Print & Digital Solutions

Contract ID: RM3785

Start Date: 28/12/2016

End Date: 27/12/2018



This framework is currently live until 27th December 2018.

At CCS, we aim to provide the best commercial agreements across central government and the wider public sector. To ensure that this continues, Lot 1 only of the framework has been extended for a 12-month period until 27th December 2019.

Lot 2 will expire on 27th December 2018.

We are seeking to implement a new solution to complement Lot 1 of the Managed Print and Digital Solutions framework by enabling access to a pre-qualified, dynamic, and local supplier base, providing real-time pricing across the print landscape.

A Prior Information Notice (PIN) for the Self-Serve Print Platform - RM6071 - has now been published. 

Please take a look at RM3785 - Customer update (also available in the Documents tab) for more information. Please monitor the procurement pipeline for all future updates on this framework.



Full description: Through this framework, which is open to all public sector organisations and charities, you can acces

  • Lot 1 provides access to a fully managed end to end print and digital solutions. There are 3 pre-defined service levels; (level 1 - Customer Service Centre; level 2 – In House Account Management Team; level 3 off – Site Account Management Team) where customers should select the service level that meets their requirements. This is a single supplier lot, which customers will direct award.
  • Lot 2 provides access to a fully managed end to end print and digital solutions. The service levels can be tailored to suit the individual customer requirements, there are 6 suppliers appointed to this lot and customers should run a further competition

The range of products and services available includes:

  • Print and paper products - e.g. envelopes, labels, wallets, folders.
  • Pre-production services - e.g. proofs, print ready artwork, artwork for online templates, basic design and artwork, page layout, photograph retouching, typesetting, proof reading, translation services etc.
  • Operational print
  • Security print including personnel
  • Large format and wide print
  • Direct mail and transactional print
  • Media duplication 
  • Full range of finishing services
  • Scanning and microfiche
  • Digital asset management
  • Database management
  • Stock management
  • Storage, fulfilment and distribution
  • Digital solutions



Benefits of using the framework


Strategic supplier partnerships

·       Suppliers will use their expertise and guidance to drive savings.

·       Support with moving towards digital solutions, where required.


Savings through a transparent price model

·       Associated cost savings through standardisation, rationalisation and aggregation of demand.

·       Competitive paper pricing and rate cards with maximum rates.


A complete print and digital solution

·       Sourcing of all raw materials including paper and envelopes.

·       Wide range of associated services available as part of a core print requirement providing a total print solution.


Managed print solution

·       The supplier will manage the operational delivery of print requirements including supply chain sourcing and management. This applies to both lots.



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As lot 1 is a single supplier you can place a direct award.

Lot 2 has six suppliers and a further competition is required to access this lot

The lot 2 ratecard contains pricing for a small number of printed items (business cards, leaflets, posters, flyers) which some customers may wish to purchase on an ad hoc basis - direct award may be possible for these items. For all other requirements a further competition is required to enable a comparison of quality and pricing in order to select a supplier.

 We recommend  you read  the guidance documents available via the documents tab to assist you with accessing the framework agreement 

You will need to develop a specification of your requirements. The Tips for completing your Statement of Requirements/Specification document provides a comprehensive structure to help you.

The frequently asked questions outlines in more detail the scope of both lots and their associated service levels, information about further competition, and call-off contract terms.

If you are a customer currently using the Print Vendor Partner (PVP) contract, it also addresses transition and implementation, including how to transition and what to prepare.

The framework guidance notes provide further guidance on how to access the framework and how to carry out a further competition

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The agreement was developed to provide the UK public sector with a single route to market for print requirements.  It offers a standardised price model to allow for greater transparency of costs. It replaces:

•       Print Vendor Partner (RM921) which expires on 30 June 2017    

•       Wider Public Sector Print (RM1687) which expired on 30 April 2016

The agreement has been developed following extensive market and stakeholder review, taking into consideration stakeholder expertise and market knowledge.

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Lot details

Lot Number Lot Name Lot Category Number of Suppliers Contract Expiry
All suppliers 7 - click here to view suppliers
1 Fully Managed End to End Print and Digital Solutions Office 1 - click here to view suppliers 27/12/2018
2 Tailored Managed Print Solutions Office 6 - click here to view suppliers 27/12/2018

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Framework Manager Contact Details

Print Category Team

0345 410 2222

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