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Supplier support call 0345 010 3503

Spend Analysis and Recovery Services 2

Contract ID: RM3820

Start Date: 15/01/2018

End Date: 15/01/2020


Synopsis: Identify and recover overpayments from suppliers.


Full description: Under this agreement the suppliers provide retrospective audit and analysis of your core spend and transactions (invoices and payments). From this analysis they identify and recover any overpayments, overcharges or missed opportunities (such as discounts or rebates). The suppliers operate on a ‘gainshare’ basis, so you pay a fee which is a percentage of money recovered.




  • No win no fee
  • Resource Lite - Minimal internal resource required because all work is conducted by suppliers
  • Identification process or system weaknesses or process flaws that you can fix
  • Resource lite
  • Due diligence approach to your public finances
  • You receive money you were not expecting

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  • Read the customer user guide under the documents tab
  • Decide on whether you want direct award and further competition. Read the guidance on how to run a further competition via the eSourcing suite

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The previous iteration of the framework achieved over £15 million in savings for the public sector. RM3820 launched in January 2018 with an updated and wider service offering and is expected to deliver increased savings for CCS customers. Savings are calculated by deducting the cost of the fees paid to suppliers from the total amounts successfully recovered. 

The framework allows for direct award and further competition, allowing customers to achieve further reductions in prices where they believe this is achievable, ensuring the right mix of quality of service with price.

A complex process of industry price comparison was conducted by CCS to establish the competitiveness of the pricing. This was balanced with a recognition of the complexity and capability of the suppliers. CCS is confident that the price mix and rates are more competitive than customers could achieve through any direct engagement.

Further competition is available to customers who feel they need to achieve reduced rates from suppliers.

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In 2012, Rt. Hon. Francis Maude issued a directive to all central government departments and arm's length bodies (ALBs) stating that all those with a procurement spend of over £10m per annum must complete a Spend Recovery Audit of their Accounts Payable systems.

A tender was issued in early 2013 by CCS, resulting in the five highest ranking suppliers being offered a place on framework RM1037 ‘Spend Analysis and Recovery Services’.

From the Fraud & Error Report (published in February 2011) an aspiration was shared by Cabinet Office, suggesting that if all government departments and their agencies undertook this exercise over the previous five years of procurement expenditure, £100 million could be recovered across Government.

In 2013 a CCS framework was established for the provision of Spend Analytics and Recovery, this framework expires in May 2017. The previous framework has seen 40 public sector organisations engage with providers resulting in over £15 million being recovered from suppliers from historical errors.

A new framework has been developed to offer spend recovery services to the NHS, UK central government departments (including ALBs and NDPS) and the wider public sector through a wider provision of services and service providers including a number of small and medium-sized enterprises.

A stakeholder group was established to contribute to the specification, schedule of services, pricing template and solution strategy. All stakeholder comments were considered.
In addition, the CCS Financial Services Strategic Category held a number of supplier engagement sessions between February and March 2017. 

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Lot details

Lot Number Lot Name Lot Category Number of Suppliers Contract Expiry
All suppliers 17 - click here to view suppliers
1 Transaction Review Professional Services 7 - click here to view suppliers 15/01/2020
2 End-to-end Review Professional Services 10 - click here to view suppliers 15/01/2020
3 Contract Compliance - Utilities Professional Services 3 - click here to view suppliers 15/01/2020
4 Contract Compliance - Telecoms/Mobiles Professional Services 4 - click here to view suppliers 15/01/2020
5 Contract Compliance - Agency staff/ Temp. Staff Professional Services 5 - click here to view suppliers 15/01/2020
6 Contract Compliance - VAT Professional Services 8 - click here to view suppliers 15/01/2020
7 Contract Compliance - Property Professional Services 1 - click here to view suppliers 15/01/2020

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Framework Manager Contact Details

CCS Help Desk

0345 410 2222

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