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Spend Analysis and Recovery Services 2

Contract ID: RM3820

Start Date: 15/01/2018

End Date: 15/01/2020


The Spend Analysis and Recovery Services II framework is designed to allow access to a range of suppliers to provide retrospective ‘audit’ and analysis of core spend and supplier transactions (invoices and payments), to identify and recover any supplier overpayments, overcharges or missed opportunities (discounts, rebates etc.) from a customer’s suppliers on a ‘gainshare’ basis. This means that the customer pays a percentage fee of any amounts actually recovered, not simply identified.

The proposed lot structure for the framework is:

  • Lot 1 - Transaction Review
  • Lot 2 - End-to-end Review
  • Lot 3 - Contract Compliance – Utilities
  • Lot 4 - Contract Compliance - Telecoms / Mobiles
  • Lot 5 – Contract Compliance - Contingent Labor / Agency Staff
  • Lot 6 - Contract Compliance - VAT
  • Lot 7 – Contract Compliance - Property / Rental Review


  • No ‘up front’ costs
  • Minimal internal resource - all work conducted by Spend Analysis and Recovery Services 2 suppliers
  • Added value in identification of process or system weaknesses
  • No win, no fee
  • Access to contract and category expertise 

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Customers should first refer to the user guidance.

The framework allows for Direct Award and Further Competition.

For further information, contact CCS helpdesk by calling 0345 410 2222 or by email at info[at][dot]uk.

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The previous iteration of the framework achieved over £15 million in savings for the public sector. RM3820 launched in January 2018 with an updated and wider service offering and is expected to deliver increased savings for CCS customers. Savings are calculated by deducting the cost of the fees paid to suppliers from the total amounts successfully recovered. 

The framework allows for direct award and further competition, allowing customers to achieve further reductions in prices where they believe this is achievable, ensuring the right mix of quality of service with price.

A complex process of industry price comparison was conducted by CCS to establish the competitiveness of the pricing. This was balanced with a recognition of the complexity and capability of the suppliers. CCS is confident that the price mix and rates are more competitive than customers could achieve through any direct engagement.

Further competition is available to customers who feel they need to achieve reduced rates from suppliers.

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In 2012, Rt. Hon. Francis Maude issued a directive to all central government departments and arm's length bodies (ALBs) stating that all those with a procurement spend of over £10m per annum must complete a Spend Recovery Audit of their Accounts Payable systems.

A tender was issued in early 2013 by CCS, resulting in the five highest ranking suppliers being offered a place on framework RM1037 ‘Spend Analysis and Recovery Services’.

From the Fraud & Error Report (published in February 2011) an aspiration was shared by Cabinet Office, suggesting that if all government departments and their agencies undertook this exercise over the previous five years of procurement expenditure, £100 million could be recovered across Government.

In 2013 a CCS framework was established for the provision of Spend Analytics and Recovery, this framework expires in May 2017. The previous framework has seen 40 public sector organisations engage with providers resulting in over £15 million being recovered from suppliers from historical errors.

A new framework has been developed to offer spend recovery services to the NHS, UK central government departments (including ALBs and NDPS) and the wider public sector through a wider provision of services and service providers including a number of small and medium-sized enterprises.

A stakeholder group was established to contribute to the specification, schedule of services, pricing template and solution strategy. All stakeholder comments were considered.
In addition, the CCS Financial Services Strategic Category held a number of supplier engagement sessions between February and March 2017. 

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Lot details

Lot Number Lot Name Lot Category Number of Suppliers Contract Expiry
All suppliers 18 - click here to view suppliers
1 Transaction Review Professional Services 7 - click here to view suppliers 15/01/2020
2 End-to-end Review Professional Services 10 - click here to view suppliers 15/01/2020
3 Contract Compliance - Utilities Professional Services 4 - click here to view suppliers 15/01/2020
4 Contract Compliance - Telecoms/Mobiles Professional Services 5 - click here to view suppliers 15/01/2020
5 Contract Compliance - Agency staff/ Temp. Staff Professional Services 5 - click here to view suppliers 15/01/2020
6 Contract Compliance - VAT Professional Services 8 - click here to view suppliers 15/01/2020
7 Contract Compliance - Property Professional Services 1 - click here to view suppliers 15/01/2020

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Framework Manager Contact Details

CCS Help Desk

0345 410 2222

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