Customer support call 0345 410 2222
Supplier support call 0345 010 3503

HSCN Access Services

Contract ID: RM3825

Start Date: 24/11/2017

End Date: 23/05/2020



Access to the Health and Social Care Network (HSCN) for data sharing. Including support for transition and implementation.


Full description

This agreement provides access to the HSCN for health, social care, and related organisations. The HSCN is a data network that enables health and social care services to access and share information reliably, flexibly and efficiently. The agreement includes support for transition and implementation.

The agreement uses the CCS Dynamic Purchasing System (DPS), a public sector sourcing tool for goods and services regulated by the Public Contracts Regulations 2015. You do not need special IT equipment to access it.

If you're a supplier and want to join the DPS please use this link to register.



  • The dynamic nature of the DPS improves your choice and value for money
  • HSCN-compliant connectivity services
  • Supplementary services, including PSN connectivity, cloud access, ISP services, virtual routing and forwarding (VRF), network access and security, virtual private networks (VPNs), firewalls, and intrusion prevention and detection
  • Professional services to support transition and implementation
  • Lower cost compared to previous N3 services

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  1. Register as a buyer. Note: although pages are headed ‘Supplier registration’ this is also where you can register as a buyer.
  2. Navigate to the DPS for HSCN access portal. Agree to the terms of use.
  3. You now have 2 options:
  4. View appointed suppliers
  5. Click on the link to create a new category export. This is how you filter the suppliers that can meet your requirements.
  6. Use the filtering tool to specify your requirements. This will create a list of capable suppliers.
  7. Export the list of suppliers and contact details (export is to an Excel spreadsheet).
  8. Quit the DPS
  9. Use the list to run a further competition. Invite the suppliers identified by the DPS to bid against your detailed specification, evaluation criteria and contract format.
  10. The list is valid for only 2 working days, because new suppliers may be applying to join at any point. If your further competition excludes eligible suppliers it potentially breaches procurement regulations. Obtain a fresh supplier list (steps 3.2 to 5) if you don’t use your list within 2 working days.
  11. You can use CCS’s eSourcing tool to run a further competition. The tool is free to use for public sector buyers.
  12. Allow at least 10 days for supplier responses, or longer for more complex requirements
  13. Evaluate the responses
  14. Request from winning supplier(s) any required evidence that they can meet your requirements. Set them a deadline for submitting evidence of 2 days.
  15. If you’re satisfied with the evidence, award the contract
  16. Where appropriate, notify of the award on Contracts Finder.
  17. More detailed guidance is available in the attached documents.
The document set 'Generic Aggregated Procurement RFP' has been designed to reflect the procurement processes and practices adopted by the CCS Aggregation team (aggregation[at][dot]uk). Potential users must contact CCS before using this document set to understand the approach and changes required to tailor the documents for non-CCS collaborative procurements.

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Pricing for network connectivity has fallen significantly over the past ten years. It’s not unusual to see customers realise savings of 50% or more when they refresh their connectivity, even when they are increasing bandwidth.

We are expecting to see similar savings for customers for their HSCN connectivity.  We have a significant amount of pricing information from our PSN Connectivity and Network Services frameworks and we’re well placed to monitor the pricing achieved under the HSCN Access Services DPS.


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NHS Digital has developed a robust compliance regime for suppliers of HSCN Access Services, and a variety of suppliers, big and small, are seeking to become HSCN-compliant.  There is no existing commercial agreement that has all of these suppliers on board. We wanted to avoid the significant expense of customers continually having to go out to OJEU to procure these services.

The HSCN Access Services DPS has been developed so that all of the suppliers can be available in one place. The dynamic nature of the agreement allows new suppliers to join as they gain compliance.

Crown Commercial Service worked together with NHS Digital and industry to develop the HSCN Access Services DPS, ensuring that we have a marketplace that works for all.

The DPS will be managed by the Crown Commercial Service Network Services team, who have a proven track record in supporting public sector customers in procuring network connectivity and related services.

We’ll also be running a series of aggregated procurements in order to bring the buying power of the market together to drive out best value.


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Lot details

Lot Number Lot Name Lot Category Number of Suppliers Contract Expiry
1 Visit the HSCN DPS for more information Technology 1 - click here to view suppliers 23/05/2020

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Framework Manager Contact Details

Customer Service Centre

0345 410 2222

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