Customer support call 0345 410 2222
Supplier support call 0345 010 3503

Behavioural Insights

Contract ID: RM6004

Start Date: 05/02/2018

End Date: 04/02/2021


Synopsis: Inform policy and service design through behavioural science to encourage, enable and support people to make better choices for themselves. 


Full description: This is a single-lot multi-supplier agreement. The solution encompasses the end-to-end process of delivering a range of applied behavioural insights services.




  • Innovative approach to buying behavioural insights expertise
  • Some of the suppliers are new to working with government and will contribute to innovation

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Before using this agreement ensure that you have received internal approval. You are required to run a further competition to access the framework. Full detail is available in the customer guidance notes.

Accessing CCS’s eSourcing tool

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Behavioural Insights has been developed using the knowledge and expertise of the Crown Commercial Service (CCS) and Cabinet Office, in tandem with the engagement feedback received from industry partners, customers and departments.

The framework has been designed to facilitate an innovative approach to decision making, founded on a strong understanding of human behaviour. 

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Lot details

Lot Number Lot Name Lot Category Number of Suppliers Contract Expiry
1 Behavioural Insights Communications 6 - click here to view suppliers 04/02/2021

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Framework Manager Contact Details

Mark Sanderson

0345 410 2222

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