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Non Medical Non Clinical

Contract ID: RM971

Start Date: 01/07/2015

End Date: 30/06/2019


Synopsis: Source temporary non-medical and non-clinical staff. NHS Improvement approved for all public sector organisations.


Full description: Use this NHS Improvement approved agreement to source any non-medical and non-clinical temporary staff, interims and contractors. That includes any white or blue collar role to any level of seniority, including board level.

Lots 1 to 8 of this agreement allow the supplier to work as both:

  • Employment agency that introduces you to staff looking for work
  • Employment business that hires out staff for your supervision, not employment. When people talk about “agency workers” or “temps”, they usually mean people hired from employment businesses. Be aware that if you take staff into long-term employment you could be liable for extra fees.



  • Transparent rates show charges for both PAYE and limited company temporary workers, including fixed term appointments
  • Provision for managing agency worker regulations (AWR) and stakeholder pensions
  • No temp-to-permanent charges if you comply with the transfer fee rules
  • NHS Improvement price caps are the default pricing position
  • Stay "on framework" if you need to go over the price cap to get the right staff to ensure patient safety
  • Audits to ensure compliance with NHS Employers Employment Check Standards.

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Direct award

If it's clear from all the contract documents which supplier is making the most economically advantageous offer, you can make a direct award. The service you are getting, its supply and cost would all need to be accurately and completely defined.

Identify all suitable suppliers, going from the lot descriptions and regions supplied with services. We provide a simple tool to help with this. Email NMNC[at][dot]uk for a copy.  The tool will match the staff you need to the suppliers offering them. You can then rank them according to how economically advantageous their offers are. Go to each in turn until you've filled the position. 


Further competition 

You'll need to run a further competition where the contract documents don't define accurately enough the service you need, its supply and price. Although basic terms cannot be renegotiated, they can be supplemented where your particular service requirements could not have been foreseen when the agreement was written.

To run a further competition:

  • Identify which suppliers can meet your requirements. Then invite all who can to bid
  • Issue documentation to all capable suppliers, leaving reasonable time for them to return their tenders. You cannot introduce new award criteria, but you can modify them if they derive from the original award criteria. The suppliers need to know you are doing this
  • Evaluate the returned tenders against the award criteria. You can adjust your evaluation plan and weightings within the range limits to reflect your circumstances and requirements
  • Award the supplier with the most economically advantageous offer (the highest score)
  • If the supplier can't deliver, you should go to the supplier with the next highest score, and so on, until your requirement is met.

Whether by direct award or further competition, you could contract for a defined period of time, provided it starts within the duration of the agreement.

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Benefits methodology

The purpose is to illustrate changes to the average actual rates paid by NHS trusts in FY 2014/15 to the rates actually paid and the benefits therein.

Methodology for calculating savings

Baseline price ((Average FY2014/15 total hourly charge rate paid for matched roles) x counterfactuals) – (Actual total hourly charge rate paid for matched roles)) x volume (hours) consumed) 

Non-cashable savings

Through the use of the agreement for all NHS requirements, the following non-cashable benefits will also be generated:

  • Helps support the NHS with their procurement strategy to ensure that the right resources, with the right capabilities and skills are in the right place, at the right time and at the right cost to meet required departmental objectives.
  • Due to the consolidation of health spend on temporary staffing, suppliers will continue to work closely with HR and procurement managers to ensure that staffing options and resource strategies of departments are implemented and aligned with their wider business strategy and goals of the NHS.
  • Allows NHS departments to have access to suppliers of certain skill sets that are in short supply at competitive rates.
  • Bargaining power of customers will increase as cost pressures rise and demand falls.
  • Compliance with NHS Employers standards for safer recruitment continue to be met, including but not limited to, criminal record checks, right to work in the UK checks, occupational health checks, employment history and reference checks, professional registration and qualification checks and identity checks.
  • An established and effective system for supplier management information collection.
  • Controls of health spend by allowing customers access to supplier rates.

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The agreement was developed to:

  • Manage and mitigate the legal and commercial risks associated with engaging temporary staff.
  • Use and reflect the Agenda for Change pay rates.
  • Introduce a single point of contact for all requisitions, queries and interim personnel issues.
  • Deliver significant invoice management efficiencies through the introduction of consolidated invoicing.
  • Provide regular and detailed management information.
  • Reduce the administrative burden related to the engagement of interim personnel.
  • Improve the time taken to engage interim personnel.
  • Improve the quality, availability and performance of interim personnel.

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Lot details

Lot Number Lot Name Lot Category Number of Suppliers Contract Expiry
All suppliers 153 - click here to view suppliers
1 Neutral Vendor Professional Services 3 - click here to view suppliers 30/06/2019
2 Master Vendor Professional Services 11 - click here to view suppliers 30/06/2019
3 Admin and Clerical Professional Services 63 - click here to view suppliers 30/06/2019
4 Corporate Functions Professional Services 81 - click here to view suppliers 30/06/2019
5 IT Professionals Professional Services 54 - click here to view suppliers 30/06/2019
6 Legal Personnel Professional Services 9 - click here to view suppliers 30/06/2019
7 Clinical coding Professional Services 16 - click here to view suppliers 30/06/2019
8 Ancillary staff Professional Services 38 - click here to view suppliers 30/06/2019

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Framework Manager Contact Details

Danielle Withey

0345 410 2222

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