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Network Services 2 RM3808


The framework is for the provision of telecommunications and network services and can be used by the whole of the UK Public Sector and their associated bodies & agencies, the Voluntary Sector, Charities, and/or other private organisations acting as managing agents or procuring on behalf of the Public Sector delivering services of a public nature.

The following Services will be made available under 13 Lots:

  • Data access services
  • Local connectivity services
  • Traditional telephony services
  • Inbound telephony services
  • IP telephony services
  • Mobile voice and data services
  • Paging and alerting services
  • Video conferencing services
  • Audio conferencing services
  • Unified communications
  • Radio services
  • Security and surveillance services
  • Contact centre services.

The scope includes:

Services which provide the main functionality of a Lot associated technology, equipment and solutions and optional goods and services that enhance, supplement or support the delivery of the Services; and services delivered over the public internet, private networks, the Public Services Network and/or the Health & Social Care Network.


Information for customers

At Crown Commercial Service we are committed to delivering a quality service. Your feedback is extremely important in helping us to continuously improve the service that we provide.

We are currently seeking evaluators for this procurement. Please register your interest by email to nsprojects[at][dot]uk


Important links

We will update the important links below, at each stage of the project, adding to this page as information for buyers and suppliers is released.


Prior Information Notice (PIN) in OJEU


Contract Notice in OJEU

RM3808 Network Services 2 Contract Notice

Download tender documents

Tender documents are available here

Supplier Webinar Dates & Registration

Session One - Wednesday 19th December 2018 10:30

Session Two - Monday 7th January 2019 14:30


Update for suppliers 

We are also able to share our responses to the questions you asked us at our supplier events in September and the feedback we received on the template Public Sector Contract 

RM3808 Q & A


Education Technology (RM6103)

The above Framework has also been released, please see here for more information.