Customer support call 0345 410 2222
Supplier support call 0345 010 3503


Centralised approach for communications

A centralised approach has been developed to support the communications needs of central and local government, the health sector and organisations across the UK public sector.  

The Communication Delivery Board, chaired by the Minister for the Cabinet Office, has sight of the annual communication plan for government and the work of the seven proactive communication hubs. All proposed communication spend over £100,000 must be approved by the board.

In response to this centralised approach all communication related procurement is now done through our communications agreements:


Creative Solutions, Execution and Related Services (RM988)

The scope of this arrangement includes five lots:

  • Marketing Communications and Related services
  • Direct Marketing and Related services
  • Digital Marketing and Related Services
  • Public Relations and Related Services
  • Contact Centre Services for Direct Response Marketing and Related Services

Click here to find out more


Communications Marketplace

Communications Marketplace (formerly Agile Route to Market) is hosted on Contracts Directory, part of the Government eMarketplace.

Key benefits include:

  • The ability for customers to search and filter for suppliers based on key criteria such as location and capabilities
  • The whole selection and appointment process from identifying potential suppliers, through running a competition, to contract award can be managed through the same system.
  • Suppliers can promote their services to customers using individual profile pages

Registration on Communications Marketplace

To register on Communications Marketplace you will need to complete the registration process outlined in our guide for suppliers here.


Communications: Strategy and Planning (RM1011) 

The scope of this arrangement includes two lots:

Lot 1 : Marketing and Communications Strategy Development

Lot 2: Communications Channel Strategy and Planning

This replaces two expired agreements: Marketing, Brand and Strategy (RM1705) and Communications Planning (RM1721). 

Click here to find out more


Market Research

A Market Research arrangement is now available via UK SBS. Please visit their website or email research[at][dot]uk for further details.


Events Planning, Delivery and Related Services (RM1049)

The scope of this arrangement includes two lots:

Lot 1: Event Planning, Management and Delivery Services

Lot 2: Audio Visual (AV) Equipment, Services, Design and Integration

This replaces the Events, Exhibitions and Technical Services (RM1709) which expired on 31 March 2014. 

Full details of the agreement and how to access it can be found here.

If you have any upcoming requirements please contact Charlene Maginnis - charlene.maginnis[at][dot]uk


Media Buying (RM1051)

The Media Buying agreement covers implementational media planning and buying. It is a single supplier agreement which aggregates all media buying across government and some wider public sector organisations to leverage best value deals for media space regionally, nationally and internationally. The agreement covers all online and offline channels.  More information on this agreement is available here.


Media Monitoring and Evaluation and Related Services (RM3708)

The Media Monitoring agreement went live in June 2015.

The agreement includes two lots:

  • Lot 1: Media Monitoring and Evaluation and Related Services
  • Lot 2: Social Media Monitoring and Analysis Tool

This agreement replaces Press Cuttings (RM1726) which expired on 31 March 2015 and is available to all public sector customers. More information can be found here