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Supplier support call 0345 010 3503

Occupational Health Services, Employee Assistance Programmes and Eye Care Services

Contract ID: RM3795

Start Date: 31/05/2017

End Date: 22/05/2020

Description

This framework is for the provision of Occupational Health Services, Employee Assistance Programmes and Eye Care Services.  It is available for use by Central Government and all wider public sector customers.

  • Lot 1 – Full Service for Occupational Health Services and Employee Assistance Programmes
  • Lot 2 – Occupational Health Services
  • Lot 3 – Employee Assistance Programmes
  • Lot 4 – Eye Care Services

Benefits

  • Collaborative approach between key customer stakeholders and the marketplace during the design phase of the project to reflect customer requirement
  • Full Service covering Occupational Health Services and Employee Assistance Programmes under Lot 1, or separate services under Lot 2 and Lot 3
  • Choice of suppliers
  • Access to SME market
  • Clear specifications
  • Diverse offering to reflect the requirements of the customer base as a whole
  • Minimum service levels and governance procedures established to ensure quality service is delivered
  • Service delivery models that reflect market best practice
  • Flexibility to adapt to meet diverse customer needs
  • Bundled service and price to ensure streamlined customer journey and clear price structure
  • Choice of service and price model options to enable best value service delivery

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Access

You can access the framework in two ways:

Further Competition

The Further Competition process is designed to enable customers to obtain best value for money from the framework by inviting all capable suppliers in the relevant Lot to tender for your requirement.

Customers can choose one of the following further competition options:-

  • Undertake your own competition using the CCS eSourcing portal
  • Undertake your own competition using your own sourcing system
  • For those Central Government Departments for whom CCS provide an Assisted Service, CCS can be requested to undertake the further competition on their behalf

During this process framework suppliers are invited to develop proposals to suit your specific statement of requirement.  (See Customer Guidance and Framework Schedules 5 and 6 under the documents tab for further information)

Direct Award

If you can determine that:

  • your Service requirement can only be met by one supplier
  • the supplier provides the most economically advantageous solution for your requirement and,
  • the Call-Off Terms do not need amending

...then you can exceptionally place an order using the Direct Order procedure (Customer Guidance and Framework Schedules 5 and 6).

 

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Background

The framework is a replacement for the previous Occupational Health Services and Employee Assistance Programmes framework (RM932) and a DWP Eye Care Services framework and provides an improved vehicle to aggregate spend across the customer base.

The main aims of the agreement are to:

  • Deliver cost effective Occupational Health Services, Employee Assistance Programmes and Eye Care Services
  • Deliver a service which supports individual Contracting Authorities aims and policies in resect of Health, Safety and Wellbeing
  • Delivers a service which accommodates different organisational structures, operating styles and can meet the changing demographic needs ie ageing population or sandwich generation
  • Develop strategies to support a reduction in sickness absence
  • Improve services to achieve cost savings and efficiencies

The framework was developed in partnership with Civil Service Employee Policy, acting on behalf of central government stakeholders and in collaboration with the wider public sector.

Early market engagement took place with the supplier base in the form of boot camps from which strategic feedback was gathered.

As the Contracting Authority, Crown Commercial Service will manage at framework level whilst departments/organisations will manage their individual call-off contracts. 

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Lot details

Lot Number Lot Name Lot Category Number of Suppliers Contract Expiry
All suppliers 10 - click here to view suppliers
1 Full Service for Occupational Health and Employee Asssitance Programmes Professional Services 3 - click here to view suppliers 22/05/2020
2 Occupational Health Services Professional Services 5 - click here to view suppliers 22/05/2020
3 Employee Assistance Programmes Professional Services 4 - click here to view suppliers 22/05/2020
4 Eye Care Services Professional Services 2 - click here to view suppliers 22/05/2020

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Framework Manager Contact Details

Lesley Groves

oheap@crowncommercial.gov.uk

0345 410 2222

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