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Communication Services

Contract ID: RM3796

Start Date: 16/01/2017

End Date: 15/01/2019

Description

Communication Services  provides a new and improved way to buy a variety of marketing and communications services. The agencies on the agreement offer an extensive range of  quality services to drive innovation and deliver savings. There are 67 agencies on the agreement, providing all the services you need to meet your tactical or more niche marketing and communications requirements.

You can use it on a standalone basis for specific requirements or with agencies working  in partnership with other agencies and specialists to support fully integrated campaigns.

If you are looking to hire an agency for longer term, strategic campaigns, please use the Campaign Solutions agreement

This agreement is split into 11 lots:

  • Lot 1 — Specialist Consultancy Services
  • Lot 2 — Events
  • Lot 3 — Channel Strategy and Planning
  • Lot 4 — Public Relations (Specialist and Regional)
  • Lot 5 — Proposition Development
  • Lot 6 — Creative Development and Delivery
  • Lot 7 — Digital Marketing and Social Media
  • Lot 8 — Data Strategy and Management
  • Lot 9 — Production
  • Lot 10 — Editorial
  • Lot 11 — International

For a detailed breakdown of the non-exhaustive scope covered in each lot, please see the 'lot overview' document under the documents tab.

Benefits

  • Flexibility and choice: lot structure and the diversity of agencies gives scope for flexible competitions for central government and wider public sector customers
  • Access to a wide range of agencies with the best quality expertise to deliver innovative, best practice marketing and communications services for government and the public sector.
  • 44 of the agencies are new to working with government and will contribute to driving innovation in government campaigns
  • The majority of agencies on the framework are SMEs and 7 are micro organisations, supporting the Government’s commitment to economic growth. government and will contribute to driving innovation in government campaigns
  • Competitive rates agreed at framework competition to ensure customers get the best value for money
  • Standardised terms and conditions that have been pre-agreed with agencies  - with flexibility built in for customers

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Access

Before using this agreement you should ensure that you have applied for and received internal approval.

Central government customers spending over £100,000 must also seek approval from the Professional Assurance Group. More information on the Professional Assurance Communications Control process and the request template can be found on the Government Communication Service website. Please email communications.controls[at]cabinetoffice.gov[dot]uk if you have any queries regarding the approvals process.  Wider public sector customers should follow their own spending approvals process.

Management Charge for CG clients

Central Government clients using this framework are required to pay a management charge of 1% of the total contract value. 

The charge is a set contribution from all government communications expenditure through the frameworks that effectively funds the cross government profession, Government Communication Service. It has been in existence since 2013/14 and approved by the Civil Service Board, Ministerial Board and with the agreement of all Directors of Communications.

The 1% management charge is collected by the appointed agency on behalf of GCS and is added to the total net value of each invoice. This charge is not payable by non-central government public sector clients.

Further competition

To access the framework you will need to run a further competition. The customer guidance document will provide step-by-step guidance on this process. There is also guidance on how to run a further competition via the CCS eSourcing tool.

 

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Background

The framework has been co-developed by CCS and the Government Communication Service (GCS).

Communication Services supports the centralised approach to communications. The procurement was undertaken following extensive engagement with industry partners, trade bodies, customers and key departments, to deliver a streamlined, up-to-date and compliant contracting solution for government and the public sector. The framework has been designed to facilitate collaborative working. Agencies on this agreement will work in partnership with you to provide marketing and communications services in supporting your campaign.

Communication Services is a two year agreement, with the option for a 1 + 1 year extension option.

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Lot details

Lot Number Lot Name Lot Category Number of Suppliers Contract Expiry
All suppliers 66 - click here to view suppliers
1 Specialist Consultancy Services Communications 17 - click here to view suppliers 15/01/2019
2 Events Communications 10 - click here to view suppliers 15/01/2019
3 Channel Strategy and Planning Communications 8 - click here to view suppliers 15/01/2019
4 Public Relations (Special and Regional) Communications 11 - click here to view suppliers 15/01/2019
5 Proposition Development Communications 7 - click here to view suppliers 15/01/2019
6 Creative Development and Delivery Communications 10 - click here to view suppliers 15/01/2019
7 Digital Marketing and Social Media Communications 8 - click here to view suppliers 15/01/2019
8 Data Strategy and Management Communications 5 - click here to view suppliers 15/01/2019
9 Production Communications 6 - click here to view suppliers 15/01/2019
10 Editorial Communications 8 - click here to view suppliers 15/01/2019
11 International Communications 8 - click here to view suppliers 15/01/2019

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Framework Manager Contact Details

Bridget Santander

commscategoryteam@crowncommercial.gov.uk

0345 410 2222

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