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RM6134 Media monitoring and related services

Crown Commercial Service is working to develop a new commercial agreement for the provision of Media Monitoring services for the Public Sector. 


We are considering the creation of a new commercial agreement for media monitoring and associated services. These services are typically used to monitor and analyse media coverage (Press, Online, Broadcast, Social Media) to enable the effective evaluation of communications campaigns. 

The structure of the new agreement will be determined following engagement with customers and suppliers.


Market Engagement

A Prior Information Notice (PIN) has recently been published. We would like to conduct engagement with suppliers who operate in this market to gain a greater understanding of the marketplace.

If you are interested in attending a market engagement session please express your interest by emailing mediamonitoring-2019procurement[at][dot]uk no later than midday on Thursday 8 November 2018. Further details will be provided to you.

Your email must clearly state:

  1. Organisation name
  2. Contact name
  3. Job title of contact (including responsibility within your organisation)
  4. Contact phone number
  5. Contact email
  6. Organisation website link.


Customer engagement

We want to consult with public sector organisations who are users of these services to help bring experience and knowledge to shape the new solution.

The aim of the consultations is to identify where we can learn from past experiences to improve upon current arrangements and maximise commercial benefits through a robust specification of requirements with the ability to keep up with new, innovative products and solutions.

We would value any feedback you have to help us deliver an outstanding solution.

If you would like to contribute to the solution and participate in customer engagement, please email mediamonitoring-2019procurement[at][dot]uk.

Please monitor the Important Links and Timescales section below to keep up to date on the project.


Important links

We will update the important links below, at each stage of the project, adding to this page as information for buyers and suppliers is released.

Prior Information Notice in OJEUView PIN
Contract Notice in OJEUContract notice has not yet been published
Download tender documentsTender documents are not yet available



Pre-market engagementSept/Oct 2018
Drafting of procurementNov/Dec 2018
Publication of OJEU noticeJan/Feb 2019
Framework awardApril/May 2019

*Please note these are indicative timescales and may be subject to change